Privacy Policy

Privacy Policy & GDPR (General Data Protection Regulation)

At Pryve Group, we are committed to protecting the privacy of all individuals who interact with us — including candidates, clients, referrers, and visitors to our website, www.pryvegroup.com. We understand the importance of handling your personal data with care, discretion, and full transparency. This policy outlines how your data is collected, stored, used, and protected in compliance with the General Data Protection Regulation (GDPR) and all applicable data protection laws.

1. Information We Collect

We collect personal information in a number of ways, including but not limited to:
  • CVs/resumes submitted through our website
  • Candidate registration forms and video introductions
  • Employer enquiry forms and service requests
  • Emails, telephone conversations, and in-person interactions
  • References, background checks, and interview notes
The type of data collected may include: name, contact details, location, employment history, salary expectations, identification documents, and preferences related to job placements or services requested.

2. Candidates – How We Use and Store Your Data

When you register with Pryve Group or submit your CV:
  • Your information is securely stored on our internal systems, accessible only to authorised Pryve Group consultants and interviewers.
  • We use your data to contact you with relevant job opportunities, match you with suitable roles, verify references, conduct background checks, and assist in the recruitment process.
  • We may share your profile, CV, or references with selected clients only with your prior verbal or written consent.
You may update or replace your CV at any time by contacting contact@pryvegroup.com or resubmitting via our online form.

3. Clients – How We Use and Store Your Data

When you contact Pryve Group to source staff or services:
  • Your company and personal contact details are stored on our secure CRM for the purpose of candidate submissions, communications, invoicing, and aftercare.
  • Your data enables us to introduce you to qualified candidates or bespoke private service providers, organise interviews, follow up on placement success, and deliver ongoing support.
  • We may also store preference data (e.g., household staffing structure, language requirements, lifestyle preferences) to enhance future placements.

4. Referrals and Third-Party Access

Pryve Group operates a referral program and internal approval system. We will always ensure:
  • Any referrer or external party only has access to limited, non-sensitive data.
  • No client or candidate information is ever shared without consent or beyond what is necessary to fulfill a recruitment or service request.
  • Pryve does not sell, rent, or distribute your personal data to third parties for marketing purposes

5. Data Security and Retention

  • All personal data is stored on encrypted, password-protected systems and backed up regularly on secure cloud servers.
  • Access is limited to a small team of trained consultants under strict confidentiality agreements.
  • We retain candidate and client data indefinitely to support long-term placement history and service continuity — unless a deletion request is made.

6. Your Rights

Under GDPR, you have the right to:
  • Request access to your personal data held by Pryve Group
  • Request correction or update of your information
  • Request deletion of your personal data (“right to be forgotten”)
  • Object to certain types of data processing
  • Withdraw consent at any time, where processing is based on consent
To exercise these rights or ask a question, please contact us at contact@pryvegroup.com.

7. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services indicates your acceptance of any changes.

If you have any questions or concerns regarding this policy or your data, please contact:

Pryve Group
Data Protection & Compliance Team
contact@pryvegroup.com
www.pryvegroup.com